A global leader in ship management & marine services, operating around the clock & the world. Focussed on client quality & efficiency - covering crew management, recruitment, quality ship management & technical services, together with supporting management & commercial services. They source, recruit, plan and mobilise seafarers globally – covering all roles and vessel types and manage all aspects of seafarer certification and compliance. They wanted to improve their efficiency and ways of working across 60 offices in 30 countries. PE Backed Business - Advent International.
“Custerian brought a lot of experience & energy into the team, had a natural talent of quickly fitting in. David from Custerian was not afraid to own problems & come up with solutions through teamwork. I have been very happy with the choice of Custerian & David as my Programme Director" Allan Falkenberg, CEO, Crewing V Ships
Review of the current ‘Order To Cash’ journey, and development of fit for scale process & controls.
Following a period of high growth, with ambitious plans to continue, the time was right to do a fit for the future review.
After significant growth there was an opportunity to re-engineer process to drive efficiency.