Barratt Developments PLC is one of the UK largest home builders, offering homes from under £200k to over £17million, right across the country. Whilst we may view the housing market as back on track, it remains incredibly competitive and still, to a degree, volatile.
“They have incredible knowledge of the Customer Contact industry and quickly understood our business, despite how complicated, in terms of its operating model” Ed McCoy, Group Head of Sales, Barratt Developments PLC
“Entrepreneurial, driven and visionary in their ‘outside of the box’ approach to helping companies change their practices & technologies” Dino Forte, CEO, Ventrica
Review of the current ‘Order To Cash’ journey, and development of fit for scale process & controls.
Following a period of high growth, with ambitious plans to continue, the time was right to do a fit for the future review.
After significant growth there was an opportunity to re-engineer process to drive efficiency.